Privacy Policy

How United Concrete Coatings collects, uses, and protects your information.

Effective Date: October 19, 2026
Last Updated: October 19, 2026

1. Introduction

United Concrete Coatings (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, who we share it with, and the choices available to you. It applies to unitedconcretecoatings.com and to the services we provide in St. Johns, Florida, St. Johns County, the Jacksonville Beaches, and the surrounding Northeast Florida communities we serve.

2. Information We Collect

Information you give us directly. When you submit a quote request or contact form, call us, or text us, we may collect your name, phone number, email address, service address, and the details you provide about your project.

Information collected automatically. When you visit our website, we and our website hosting and security providers may automatically collect your IP address, browser type, device type, referring page, the pages you view, and the time and date of your visit.

Embedded maps. Our service area pages include embedded Google Maps to show where we work. Google Maps may set cookies and collect usage data subject to Google’s own privacy policy.

We do not collect payment card numbers through this website.

3. How We Use Your Information

• To respond to your inquiry and prepare a quote
• To schedule, perform, and follow up on installation work
• To communicate with you about your project by phone, email, or text message
• To improve our website, our services, and our customer experience
• To comply with legal obligations and enforce our agreements

4. SMS / Text Message Communications

If you provide your phone number and opt in, we may send you text messages about appointments, scheduling, project updates, quotes, and follow-up. Consent to receive text messages is not a condition of purchasing any service. Message and data rates may apply, and message frequency varies with your project activity.

You may opt out at any time by replying STOP to any message from us. Reply HELP, or contact us at info@unitedconcretecoatings.com or 904-206-8996, for assistance.

We will not share, sell, or disclose your phone number or SMS opt-in data to any third party for that third party’s marketing or promotional purposes.

5. How We Share Your Information

We do not sell your personal information. We may share it only in these circumstances:

• Service providers. Vendors who help us operate our business, such as our website host, email provider, and website security provider, and only to the extent needed to perform that work
• Legal requirements. When required by law, subpoena, or other legal process
• Business transfers. In connection with a merger, acquisition, or sale of business assets
• Safety. To protect the rights, property, or safety of our company, our customers, or the public

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies, including:

• Essential cookies needed for the website to function
• Third-party cookies that may be set by embedded Google Maps

Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how parts of the site work.

7. Data Security

We use commercially reasonable safeguards to protect the information we hold. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to provide our services, maintain project and warranty records, and meet our legal, tax, and accounting obligations. When it is no longer needed, we dispose of it securely.

9. Your Rights and Choices

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to our legal and record-keeping obligations
• Opt out of marketing emails by using the unsubscribe link, or out of text messages by replying STOP

To make a request, contact us using the details in Section 13. We may need to verify your identity before we act on it.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.

11. Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after those changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

United Concrete Coatings
St. Johns, Florida
Phone: 904-206-8996
Email: info@unitedconcretecoatings.com
Website: https://unitedconcretecoatings.com